Partner Spotlight: Sorbenots
Starting out in 1995 in Baker City, Oregon with a trailer in the parking lot of Lube Depot, Sorbenots has grown into an Eastern Oregon institution with espresso shops in five cities—Baker City, La Grande, Ontario, Hermiston, and Pendleton.
Sorbenots is headquartered in Baker City and is owned by Phil Stone and his wife, Andrea, along with Phil’s brother, Jason Stone (hence the company name, which is Stone Bros spelled backwards). Sorbenots has always been a family affair with the brothers’ parents (Donna and Robin Stone) developing the roasting process and doing most of the roasting during the company’s first 12 years. Donna trained Phil and Jason in the art of roasting coffee beans and, though the brothers are doing most of the roasting, she is still the official master roaster.
Though Sorbenots reaches out to the many tourists visiting Eastern Oregon, the employee training and customer service strategy focus on keeping the local customers happy. Sorbenots strives to hire efficient and personable employees and trains them in providing a consistently excellent coffee product throughout all of its locations. This consistency is also reflected in the small-batch roasting process, which allows for fine-tuned quality control.
In addition to serving up uniformly delicious coffee and baked goods at their five Eastern Oregon locations, Sorbenots has always been very active in support of their communities. Fundraisers, complementary gift certificates, coffee, mugs, and other items are available to help community groups reach their goals.
Sorbenots is now looking to expand whole bean roasting and wholesale sales, targeting wholesale coffee marketing and Internet sales with restaurants, hotels, and other businesses.
A much admired merchant in our community, Sorbenots is looking forward to another year of growth and giving back to La Grande and the other communities where it does business.
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